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A data-grounded look at how these two productivity & automation tools stack up — to help you pick the right productivity & automation tool in 2026.
Quick verdict
Onyx takes a 0.2-point lead on our Editor Score. Pick Document360 if you want AI search with cited conversational answers; choose Onyx for hybrid search with advanced RAG and contextual retrieval. On pricing, Onyx is the one with a free or freemium plan, so it's the cheaper place to start.
| Pricing | Subscription | Freemium |
| Free tier | ||
| Best for | AI search with cited conversational answers | hybrid search with advanced RAG and contextual retrieval |
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Choose Document360 if…
Choose Onyx if…
It comes down to fit, not a single winner: Document360 leans into AI search with cited conversational answers, while Onyx is built for hybrid search with advanced RAG and contextual retrieval. Weigh features and pricing for your workflow. Onyx is the lower-cost place to start thanks to its free or freemium plan; the other is worth a trial if its feature set fits better.
Neither is universally better — it depends on your budget and which features matter most. The side-by-side breakdown above shows where each one wins.
Document360 (subscription) is best for AI search with cited conversational answers, while Onyx (freemium) is best for hybrid search with advanced RAG and contextual retrieval. See the full feature and pricing comparison above.
Onyx has a free or freemium plan, so it's the cheaper way to start. For paid plans, check each tool's current pricing on its review page.
Onyx is usually the easier starting point thanks to a lower barrier to entry. Beginners should favour a free tier and a simple interface over raw power.
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Last updated August 2026. Comparisons are ranked by our Editor Score (features, value and pricing, blended with verified user reviews where a tool has them) — see our methodology.