Document360 vs Tettra
A data-grounded look at how these two productivity & automation tools stack up — to help you pick the right productivity & automation tool in 2026.
Quick verdict
There's barely a point between Document360 and Tettra on our Editor Score. Pick Document360 if you want AI search with source citations; choose Tettra for kai AI assistant for instant employee Q&A. On pricing, neither has a standing free plan — start on a trial to compare.
Document360 vs Tettra at a Glance
| Pricing | Subscription | Subscription |
| Free tier | ||
| Best for | AI search with source citations | kai AI assistant for instant employee Q&A |
Document360
Document360 is knowledge base and documentation software built around Eddy AI, combining conversational search that cites its sources, an AI chatbot over scattered documents and tickets, a writing agent inside the editor, and an MCP server that exposes the knowledge base to ChatGPT, Claude and Copilot.
- AI search cites its sources, which is what makes the answers usable
- An MCP server treated as core rather than a roadmap item
- Named migration paths from the five tools most companies are leaving
- Enterprise controls are comprehensive rather than a single SSO checkbox
- Two different review counts appear on the same page
- Deflection metrics cannot distinguish a helped customer from one who left
- URL, redirect and permission handling during migration is not addressed
Tettra
AI knowledge base that answers team questions Category: Productivity & Automation.
- Lightweight and approachable to set up
- Strong Slack-native question answering
- Verification workflows keep content trustworthy
- Kai AI assistant for instant employee Q&A
- Focused on internal knowledge, not broad enterprise search
- Value depends on teams keeping content current
- Compare a short trial against your real workflow first
Which Should You Choose?
Choose Document360 if…
- you want AI search with source citations
Choose Tettra if…
- you want kai AI assistant for instant employee Q&A
Document360 vs Tettra: The Verdict
It comes down to fit, not a single winner: Document360 leans into AI search with source citations, while Tettra is built for kai AI assistant for instant employee Q&A. Weigh features and pricing for your workflow. Both are paid — start each on a trial before you commit.
Frequently Asked Questions
Is Document360 better than Tettra?
Neither is universally better — it depends on your budget and which features matter most. The side-by-side breakdown above shows where each one wins.
What is the difference between Document360 and Tettra?
Document360 (subscription) is best for AI search with source citations, while Tettra (subscription) is best for kai AI assistant for instant employee Q&A. See the full feature and pricing comparison above.
Is Document360 or Tettra cheaper?
Both have paid plans — pricing depends on your usage tier. Open each tool's review for current prices, and watch for free trials.
Which is better for beginners, Document360 or Tettra?
Document360 is usually the easier starting point thanks to a lower barrier to entry. Beginners should favour a free tier and a simple interface over raw power.
More Productivity & Automation Comparisons
Other head-to-heads in the same category.
About the Authors
AI Tools Comparison Analyst
Olivia runs side-by-side comparisons and benchmarks, digging into pricing, features, and real-world performance so readers can choose between competing AI tools with confidence.
Senior AI Tools Reviewer
Daniel reviews AI tools the slow way — by actually using them on real projects. His reviews cover what works, what breaks, and who each tool is genuinely a good fit for.
Keep exploring
Last updated October 2026. Comparisons are ranked by our Editor Score (features, value and pricing, blended with verified user reviews where a tool has them) — see our methodology.