Serif is an AI-agent platform for email and document work: agents read threads, pull attachments, run lookups, apply your policies and write replies around the clock, routing uncertain cases to people, for workflows like document collection, compliance, intake and quoting, and support.
Gmelius
AI shared inbox and collaboration for Gmail Category: Productivity & Automation.
What is Gmelius?
Gmelius is an AI-powered productivity and collaboration platform that runs inside Gmail and turns it into a shared workspace for teams.
It centers on shared inboxes for group addresses like support or billing, real-time synchronized shared labels, collaborative draft reviews with mentions and comments, and email templates that cut repetitive typing.
Its AI assistant, Meli, drafts replies in the user tone based on past correspondence, automatically sorts and categorizes incoming messages, helps schedule meetings by finding availability, routes emails to the right team members and tracks follow-ups with timely reminders.
On the automation side, Gmelius supports rules and dispatch logic to assign and move conversations, plus analytics dashboards that show response times and workload across the team.
It integrates with Slack, Salesforce, HubSpot and Trello, among others, and targets support and operations teams managing shared mailboxes as well as knowledge workers overwhelmed by inbox volume on Google Workspace.
Use cases include running a support queue from Gmail, distributing inbound leads, and coordinating internal handoffs without forwarding chains. Strengths include keeping collaboration inside an interface teams already use, reducing forwarded threads through shared inboxes, AI drafting and triage, and workload visibility.
Drawbacks are that it is built specifically for Gmail and Google Workspace, so it does not suit Outlook-first organizations, and unlocking full automation and analytics requires paid plans beyond the trial. Pricing changes often, so check the official site for current plans.
Gmelius's core capabilities include Shared inboxes and synchronized shared labels, Meli AI assistant for drafting and triage, Email automation rules and dispatch logic, Collaborative drafts with mentions and comments and Analytics on response times and workload.
Shared inboxes and synchronized shared labels is built in, Meli AI assistant for drafting and triage is built in, Email automation rules and dispatch logic is built in, Collaborative drafts with mentions and comments is built in, so you get a rounded toolkit rather than a single trick.
Each feature is designed to take the manual effort out of the task and help you reach a usable result faster, which is what makes Gmelius worth a place on your shortlist.
On the plus side, users consistently highlight Adds team collaboration directly inside Gmail, Shared inboxes reduce forwarded email chains and AI drafting and triage speed up replies as the reasons they keep using Gmelius.
It isn't perfect, though — Built only for Gmail and Google Workspace and Full automation and analytics need paid plans are the trade-offs people most often mention, so weigh those against your own priorities before you commit.
As with any AI tool, the output still benefits from a quick human review, but Gmelius gets you most of the way there with far less effort.
Gmelius runs on a freemium pricing model, so you can start for free and only pay once you outgrow the free tier — handy for testing it on a real task before spending anything.
AI-tool pricing changes often, so always check the current plans, seats and add-ons on the official site for the latest details before you buy. Who is Gmelius for? It's best suited for ai shared inbox and collaboration for gmail.
Whether you're a beginner trying this kind of AI tool for the first time or a professional who'll use it every day, it's a credible option to consider.
If you're still deciding, compare Gmelius against the alternatives and the head-to-head comparisons linked below — looking at features, pricing and real user ratings side by side is the fastest way to find the right fit for your workflow and budget.
Who is Gmelius for?
Gmelius is best suited for ai shared inbox and collaboration for gmail. Whether you are trying this kind of productivity & automation tool for the first time or use one every day, it is a credible option to shortlist — compare it with the alternatives and head-to-head comparisons linked on this page to find the best fit for your workflow and budget.
Key features of Gmelius
Shared inboxes and synchronized shared labels
Meli AI assistant for drafting and triage
Email automation rules and dispatch logic
Collaborative drafts with mentions and comments
Analytics on response times and workload
Pros & cons
Pros
4- Adds team collaboration directly inside Gmail
- Shared inboxes reduce forwarded email chains
- AI drafting and triage speed up replies
- Shared inboxes and synchronized shared labels
Cons
4- Built only for Gmail and Google Workspace
- Full automation and analytics need paid plans
- Customization options can take time to master
- Gmelius is strongest in its core use case, not every niche
Best For
- Teams that need shared inboxes and synchronized shared labels
- Teams that need meli AI assistant for drafting and triage
- Teams using email automation rules and dispatch logic
- Teams that need collaborative drafts with mentions and comments
- Users focused on analytics on response times and workload
- Teams that need adds team collaboration directly inside Gmail
Editor's Verdict
4.5/5Gmelius has an AInexfinder Editor Score of 4.5/5.
Gmelius pricing
AInexfinder does not list plan prices or billing details. For current pricing, plans, and trials, visit the official Gmelius website.
Visit official website for pricingVendor pricing, credits, and billing policies change over time. Always confirm on the official site before you buy.
Frequently asked questions
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Reviews
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Reviewed by Daniel Reed
Assigned reviewer
Daniel ReedSenior AI Tools Reviewer
Daniel reviews AI tools the slow way — by actually using them on real projects. His reviews cover what works, what breaks, and who each tool is genuinely a good fit for.
Daniel and the AInexfinder editorial team research Gmelius using public product information, listing evidence, and (when available) hands-on checks. Scores reflect listing completeness and transparency — not paid placement.
- Last verified
- Methodology
- How we review AI tools
- Sources used
- gmelius.com
- AInexfinder listing fields (features, pros/cons, description)
- Public vendor pages when available
- Editorial policy
- Listings may include affiliate or sponsored placements, which are labeled when present. Editorial scores and cons are not sold. See our affiliate disclosure and review methodology.


