Design conversational agents on a canvas, then run one across chat, WhatsApp, SMS and voice
Why consider it
- Puts conversation design in the hands of the people who understand customers
- Prototyping in place collapses the loop between idea and evidence
- A code editor and functions mean the escape hatch exists before you need it
- One definition across five channels is a real governance win
Worth knowing
Trade-offs: A canvas becomes constraining once logic gets genuinely complex · The Agentic Context Engine is named more precisely than it is described